[Retail Story 03]

At the Skin Scan zone in Olive Young AK Plaza Giheung, a foreign customer switches the screen to English and tries the skin diagnosis himself.

A man stops in front of the Skin Scan booth. Looking up at the "Skin Scan" sign glowing in blue neon, he switches the screen to English instead of Korean.

Customer standing before the Skin Scan booth at Olive Young AK Plaza Giheung, looking up at the neon sign

The screen reads, "Need help with your skin diagnosis?" along with a "Start Skin Diagnosis" button. He taps the screen, and ChoiceDx — the diagnostic device used for in-store consultations and customer experiences — begins the diagnosis in English.

Starting the skin diagnosis on the English-language ChoiceDx screen

He holds the handheld scanner close to his face, moving it slowly as it captures each angle. Following the on-screen prompts, the device measures and analyzes his skin condition step by step.

Bringing the ChoiceDx scanner close to the face to capture the shot

Once the scan is complete, a results screen with a QR code appears. He photographs the QR code with his phone to save the results. For customers who don't speak Korean, simply switching the language is enough to complete the entire process without any difficulty — a standout feature at this location.

Photographing the QR code results screen with a smartphone after the scan

Located inside AK Plaza near Giheung Station in Yongin, Gyeonggi Province, this department-store-style mall sees visitors of many nationalities passing through. The Skin Scan zone lets customers switch instantly between Korean, English, Chinese, and Japanese, so international visitors can complete the entire diagnosis on their own, without staff assistance.

Frequently Asked Questions

Q. Is a reservation required for the skin diagnosis at Olive Young AK Plaza Giheung?

A. No reservation is needed — walk in and use it right away.

Q. How long does the Skin Scan at Olive Young AK Plaza Giheung take?

A. Follow the on-screen prompts and stand in front of the camera — measurement and analysis take about a minute.

Q. Is the ChoiceDx device easy to use on your own?

A. Just select a language and stand in front of the camera — the on-screen guidance makes it easy for first-time visitors to use without staff assistance.

Q. Where exactly is the Skin Scan zone at Olive Young AK Plaza Giheung?

A. It's past the beauty tools section, toward the back of the store — easy to find by following the store's layout.

If you're exploring which diagnostic device and rollout approach fits your store or brand, Contact Us — we're happy to walk you through it.